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From First Contact to the Connected Car: One Continuous Audi Experience
Customers experience one brand, not separate systems. AI can help connect support, apps, services and the vehicle through …
How Contact Center AI Can Transform the Audi Customer Journey
How intent recognition, verified knowledge and intelligent handover can create a more consistent premium automotive service experience. …
Audi and Nouveau Riche Group Collaborate on the Future of AI-Powered Customer Experience
AUDI AG and Nouveau Riche Group are collaborating on AI designed to improve customer contact today and support …
Long-Term Thinking Across Technology, Documents and Real Estate
Technology, information and physical assets move at different speeds, but responsible value creation always requires a view beyond …
Why Cybersecurity Belongs in the Boardroom
Cybersecurity is technical in execution but corporate in consequence. These are the questions leadership should be prepared to …
Building Digital Products That Earn Their Place
A digital product deserves to exist when it solves a real problem with purpose, usability, security and room …
Why Focused Companies Thrive Within a Connected Group
Specialisation creates clarity, but independence should not mean isolation. We explore how a holding can connect focused companies …
The Art of Ransomware: Understanding its Encryption Methods
Ransomware, a type of malicious software designed to block access to a computer system until a ransom is …
What is XOR Cipher?
XOR Cipher is a extremely powerful encryption method which is mainly used by developers of ransomware. In the …
Was Pascal involved with Anonymous?
The short answer is yes. I was involved with Anonymous. But it is not something I look back …
